TEM Tool Overview

telecom and peopleOur wholesale relationships provide access to a powerful Telecom Expense Management (TEM) tool service to empower our clients with real-time information to drive informed business decisions.  The online portal offers:

• Web-based Telecom Expense Management (TEM) software to manage all your telecom services and control expenses.

• Easy dashboard management view with high-level TEM reporting tools to provide clear picture of telecom inventory including:

  • Services
  • Rates
  • Contract End Dates
  • Carriers
  • Detailed billing
  • Usage
  • 100 Exception Reports
  • Reporting for both Wireline and Wireless services
  • Fully Managed & Partially Managed Service Bundle Options Available

Telecom and wireless inventory and expense management software is 100% customizable to the workflow of a company’s organization.

Key TEM Features
Key Dashboard Reports
• Email Alert
• Request Manager
• Payment Recorder
• Contract Manager
• Billing Discrepancy Tracker
• Discovery Manager
• Contract Manager
• Sample TEM Roles
 • Wireless Overall Quick Glance
• Total Cost by Site/GL/Department
• No Usage by Bill Cycle
• Top Wireless or Telecom Inventory Status
• Total Wireless Minutes Used (across all carriers)
• Wireless Optimization View
• View Inventory Assets by Inactive/Active Employees
• Variance Report for Fixed Contracted Services
• List New Services Installed by Month

Telecom Consolidated Billing options
Existing Telecom StructureConsolidated Billing
Hundreds of invoices to track and pay, plus mailing costsOne consolidated bill
Numerous invoice formats and datesConsistent billing format and cycle date
Minimal or no reporting from RBOCAccount summary and by location reporting
Manual reconciliation and analysis of dataBilling exception and abuse alert reporting
Various service and vendor numbersDedicated account team