Bluewave Technology Group

Cloud-Powered Contact Center Transformation for Healthcare Receivables Company

This healthcare receivables client had an outdated premise contact center platform that...

Bluewave Technology Group

Transforming Contact Center Operations for a Regional Bank

The bank wanted to choose a contact center solution that optimized their...

Bluewave Technology Group

Regional Healthcare System Optimizes Telecom and Moves to CCaaS

With 11 hospitals, multiple medical centers, and hundreds of practice locations, this...

Bluewave Technology Group

Global Pet Food Manufacturer Moved to CCaaS Improving Support and Analytics

A Global Pet Food Manufacturer with customer support agents in over 30...

Bluewave Technology Group

Nationwide BPO Migrates to CCaaS for Enhanced Flexibility and Cost Savings

Nationwide BPO in Healthcare migrates to CCaaS for enhanced flexibility and cost...

Bluewave Technology Group

Nationwide Auto Parts Retailer Moves to SD-WAN

A nationwide automotive parts retailer with 2,500 locations faced several challenges in...

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