iSymplify was selected to help gather requirements across multiple departments and stakeholders while identifying the most appropriate Unified Communication as a Service (UCaaS) and Network provider.
We first set out to define each location’s user count and requirements. We worked closely with our client’s finance and IT departments to understand the unique requirements per location. We also worked closely to understand and define the long-term strategy so a solution provider could be sourced that would allow them to scale for additional growth.
Per iSymplify’s suggestion, MegaPath (now Fusion) was sourced to provide UCaaS and network connectivity along with managed SD-WAN and Wi-Fi. This new solution provides reliable, flexible, future-proof voice and collaboration along with alerting and 24/7 support and notifications. In addition, we were able to help significantly reduce the upfront spend traditionally found in premises-based voice solutions. Our expertise in deploying thousands of nodes of network and UCaaS seats was instrumental in the project’s success. Not a single minute of business was missed in the migration from a Cisco premises-based solution and complex network migration to the new solution sourced.