Leveraging Technology to Solve the Labor Shortage Challenges

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Leveraging Technology to Solve the Labor Shortage Challenges  Technology has been driving efficiency into business processes over the past several decades. However, behind the greatest technologies are humans who leverage that technology…

Attack Surface Management with Cloud-Based VPN

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The age of remote working is here and no department in today’s business has permanently adopted a distributed workforce strategy quite like a company’s contact center. This massive migration has put a strain on most internal IT teams, especially…

Phishing Attacks

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Phishing Attacks Security threats come in many different forms. Phishing attacks now rank as one of the top entry points into organizations. Criminals are using phishing attacks to obtain confidential information like login credentials, banking…

10 Lessons Learned from a Cybersecurity Attack