A woman works in her home office

Navigating the Modern Technology Workspace

As if the rapidly evolving business world isn’t exciting enough, the year 2020 has accelerated the need for companies to redefine the way they operate.

In March of 2020, many of us found ourselves in a reactive state, scrambling to identify work from home solutions to protect our ability to work together and get things done. For most organizations, “business as usual” became an impossibility. Many companies pieced together solutions but many still struggle to find a balance between security and productivity.

Now, as organizations are taking steps to re-enter the workplace, the need to reimagine our workspace is more important than ever. In some cases, we’ve discovered productivity and morale improvements as a result of working remotely. Returning to normal now seems like a step backward. And many in our nation’s workforce simply have different expectations.

Location Independence. Virtual Workspaces. Video  Collaboration. SASE. These aren’t long term strategies anymore. These are mandatory and immediate necessities.

So here we are.

It’s time to turn short-term adjustments into proper procedure. What was hopefully temporary now seems optimistically permanent. But we need a plan—a secure, reliable, efficient solution for working in a whole new way.

The great news? The technology is ready.

Established cloud solutions along with amazing new pricing and packaged solutions are poised to fundamentally change the way we work. And IT sourcing agencies, like iSymplify, make it easier and more affordable than ever to get started.

Let’s take a quick look at 4 ways to accelerate your IT strategy and bring immediate impact to your business:

  • DaaS (Desktop as a Service)

    DaaS solutions improve employee satisfaction by delivering the tools users need with a consistent experience on any device. Companies are also improving security and compliance with this often more affordable model. As businesses enable teams to ‘work anywhere’, remote management and provisioning becomes critical to enforce corporate controls and security measures. Identity and access management, access to SaaS and on-premises applications, and cloud desktops are all integrated into a single environment. Simply put, this approach is typically less expensive, more secure, and easier to manage.

    (More on DaaS Coming Soon)

  • Contact Center as a Service (CCaaS)

    Companies that offer a seamless customer experience—across chat, email, AI, SMS, and voice response—are meeting and exceeding customer loyalty and satisfaction expectations and reaping the rewards. This is becoming the new standard. But offering all these solutions can be complicated, cumbersome, and costly. The right cloud contact center solution offers all of these features out of one platform. Now contact centers of all sizes can offer superior, world-class service that once was reserved for only the largest contact centers.

    Read more on Contact Center

  • SD-WAN

    Companies that have adopted the right SD-WAN technology enjoy a higher-performing network with more control and visibility and lower costs. As businesses continue to adopt SaaS-based applications and move their infrastructure to the cloud, the need to have a highly available network is more critical than ever. Without the visibility and control that SD-WAN provides, IT teams struggle to provide high-levels of support for their users. There are over a hundred options when considering SD-WAN technologies. Each of these options offer a unique set of capabilities.  The key when adopting SD-WAN is identifying the priorities of the business and matching those with the right solution.

    Learn a bit more about SD-WAN

  • Security

    As remote working continues to become more normal, companies with comprehensive security solutions will be less vulnerable to attacks and threats. This means minimal to zero downtime and value valuable data kept private. But many IT professionals often specialize in other areas, so it’s common for companies to neglect security—or completely overspend. No two security solutions are the same. Custom packages can be designed to meet your business needs and your budget, no matter the size of your company.

    A bit more detail on Security can be found here.

If any of this feels overwhelming—it doesn’t have to be.

The cloud communications and digital solutions industries borrowed one brilliant detail from their predecessors: Organizations don’t have to pay for experts or advisors to piece together technology services for their IT needs. Networks of IT sourcing agencies are compensated by these providers to help deliver their solutions where they fit best… often with better pricing than available elsewhere.

But not all agencies are the same. The right agency understands that every company is different. Business needs come first. Process and workflow are priority. Implementation and adoption are critical. An excellent agency identifies business goals and helps organizations design a comprehensive IT package that solves immediate needs and sets the foundation for a future of secure, seamless integration. The right solutions improve workflow and often reduce spend.

While the future may be unpredictable, technology providers have been preparing for the unknown. At iSymplify, we partner with hundreds of providers—global leaders and innovative pioneers—and we make it our priority to understand how these technologies can serve you.

We are the trusted leader in cloud communications.

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