Case Study

Grain Merchandising & Logistics
A national grain merchandising provider specializing in worldwide grain merchandising through price discovery, marketing, transportation, and logistics. From on-farm grain loading to ocean vessels and everything in between, this provider assist clients with importing, exporting, storing, logistics, and trans-loading of bulk commodities.

Overview

Rapid Growth and Scalability

 

In order to meet growing demand, this client wanted to rapidly grow their portfolio while adding new locations across several states.

To achieve these goals, they were seeking a solutions partner that could deliver voice, data, and security to these new locations while scaling internal infrastructure to rapidly spin up new storage, test applications, and transition new acquisitions.

Details

Outsourced IT Partners

Challenge

With a small IT staff and several locations in rural America, this grain merchandiser was looking for a partner to assist them in identifying all of the bandwidth options available, as well as a nationwide network provider offering high-touch customer support, competitive pricing, and reliable service.

Solution

iSymplify’s team helped them identify a cloud infrastructure partner, internal help-desk provider to field calls from their employees during special extended hours, and consolidated voice and data networking under one provider.

To accomplish these tasks, iSymplify worked closely with site contacts, IT teams and service providers to ensure critical timeframes were met. Additionally, iSymplify managed the testing and installation of a new phone system at their corporate headquarters.

migration downtime

 

0 hours

trouble ticket reduction

 

65%

locations with
redundant connectivity

100%

Get In Touch

9 + 11 =

888.444.4150

2270 Bluestone Dr.
St Charles, MO 63303

888.444.4150

2270 Bluestone Dr.
St Charles, MO 63303