Case Study

Rural Farm & Home Retailer

A Midwest-based rural farm and home retailer with over 160 locations across nine states, supplying rural American families with products to live, enjoy and thrive in the outdoor, farm, ranch and rural lifestyle. With over 50 years of experience, this hometown store chain is known for merchandise with rugged quality and exceptional value.

 

Overview

Bringing Increased Bandwith and Redundancy to Rural Locations

This retailer’s management team wanted to provide all their stores with a standardized private, high-speed network across their hundred plus locations spanning nine states.

Streamlining routing, security, bandwidth, and support through provider consolidation was a priority – preventing their internal help desk from managing a piecemeal of carrier partners.

Details

Improved Reliability and Streamlined Services Through Consolidation 

Challenge

Many of their locations often serve communities with limited broadband or connectivity, making business operations challenging as technology has advanced.

To remain competitive, they have actively sought alternatives to expensive T1 circuits, as well as ways to consolidate support, monitoring, and billing – all with the end-goal of streamlining network communications into a turnkey solution. Stores utilized multiple providers, a variety of circuit types and in some cases dial-up services for POS transactions.

Throughout the years, finding adequate solutions for reliable, fast broadband in rural areas has been challenging or impossible.  Traditional broadband options such as DSL have had service issues while providing limited bandwidth. Additional factors, such as construction delays, weather, and a decline in support by traditional carriers servicing DSL lines
have all created frustration for the stores and overall uptime of the network.

iSymplify needed to evaluate several managed network service providers to find a consolidator that could coordinate qualification and installation while providing the buying power to negotiate pricing and support for DSL, as well as cable.

Solution

iSymplify began working with this customer to deliver high availability, business grade wireless services to deliver fixed wireless broadband services to provide store connectivity for applications such as POS, nightly file transfers, and email communications.  iSymplify then assisted with adding DSL, cable and managed network and security services to augment the existing bandwidth.

As applications became more mission-critical to business success, iSymplify worked with multiple providers to consolidate services into two partners – delivering both managed broadband and wireless LTE backup.

iSymplify was also able to source a consolidated provider and invoice across all locations for local voice lines – providing the retailer with $60,000 in annual savings.

Most recently, iSymplify introduced this customer to a business-grade, managed, fixed, wireless LTE provider that offers service through all three major carriers, while providing Service Level Guarantees (SLAs) on quality and reliability – giving them an invaluable backup when traditional broadband fails, or as a backup to the primary network circuit. Due to the quick installation timelines, wireless LTE has proven to be an excellent, go-to service for Grand Opening locations or to bring a store back online after a primary network failure.

annual savings

$60k

Remote Employees Connected

185

migration time per store

<45days

Get In Touch

11 + 6 =

888.444.4150

2270 Bluestone Dr.
St Charles, MO 63303

888.444.4150

2270 Bluestone Dr.
St Charles, MO 63303