Cloud Communication & Collaboration

Confused by the number of collaboration tools on the market? Let the iSymplify team of experts assist you with adopting the best-unified communications and collaboration tools best suited for your business.

Before you act do you know the difference between these vendors?

Cisco Webex
Microsoft Teams
Ring Central
Vonage
Zoom
8×8
Avaya
Mitel
NICE CXOne
Five 9
Genesys
ujet

Our team has implemented thousands of seats with these vendors. Let us be your trusted advisor in this complex environment!

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Want More Value Out of Your Communications?

If you want to get more value out of your communications, investing in technology-based services is the answer. iSymplify is an industry leader in providing integrated communication solutions that enhance productivity. Our experienced team of technical advisors works with you to create an integrated communication plan that improves day-to-day interactions with customers and employees within your organization.

Unified Communications as a Service (UCaaS)

Unified communications as a service (UCaaS) takes all of your business communication tools—video, chat, web conferencing, screen sharing, and softphones—and simplifies it. This service allows your communication network to work seamlessly with your software as a service (SaaS) applications like Gmail, Salesforce, Skype, and more. At iSymplify, we help you identify and implement a UCaaS solution that will allow your employees to connect with clients—and with each other—from anywhere on their preferred device of choice.

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Contact Center as a Service (CCaaS)

Want to get the most of your agents, gain more informative insights, and improve your customer experience? You can do all this and more with a reliable contact center as a service (CCaaS) solution. Through the years, our team has worked with numerous contact centers and we have developed a refined process that pinpoints the perfect CCaaS that quickly meets business objectives while delivering exceptional customer experiences.

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Communication Breakdown? It’s Always the Same.

Schedule a free assessment, and we’ll help you identify opportunities to simplify your current communication platform with a unified approach.

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POTs Line Consolidation

When switching to an internet-based solution isn’t an option, the next best course is line consolidation. With our plain old telephone service (POTs) line consolidation services, our technical advisors work to make your communications more efficient and cost effective. We simplify your POTs lines, consolidate expenses, and save you money by pinpointing the features you need and eliminating the ones that you don’t.

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TEM Services

iSymplify offers telecom expense management (TEM) services that achieve transparency across your communications platform, so you never have to try to decipher misleading invoices, identify billing errors, or figure out what you’re paying for again. Because we take care of those worries for you, you have the opportunity to focus on your core business and future technology initiatives.

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Take Control of Your Communication Platform

Get in touch with our experts today to identify the optimal communication solution for your needs and goals.