UCaaS
Connect anywhere, integrate seamlessly, and collaborate instantly.
To achieve optimal communication, it’s common for businesses to use a variety of platforms like smartphones, instant messaging (like Slack), email, video conferencing, and more. However, with each additional platform you use, the more fragmented your overall communication network becomes.
In this day and age of natural disasters, virus outbreaks and staffing challenges, work from home technologies are table stakes for any organization. Premise based phone systems simply do not provide disaster recovery options to keep your business running in the face of an emergency.
To make communication simpler and easier to manage, many businesses rely on unified communications (UC) services. As the name suggests, this service unifies your platforms—and the multiple accounts associated with them—under a single roof. iSymplify can help you find the right UC solution that maximizes productivity and efficiency.
What Is UCaaS?
Unified communications as a service (UCaaS) is a resource provided by a vendor that integrates your communications through a cloud model and cloud-based software applications. In short, it streamlines your voice and messaging devices and applications via the cloud, allowing your employees to conduct business from anywhere and at any time. UCaaS is an ideal solution for any company that wants to avoid the cost of building out bulky IT infrastructure or hiring a full IT department.
It also provides valuable reporting metrics into who is calling your company, how often and productivity metrics around your current staffing. Cloud-based platforms reporting tools provide key insight into how your business communicates
Let Us Manage Your Communications
With UCaaS, we’ll use the cloud to help you access your communications anytime, from anywhere.
What We Do for You
There are many UCaaS providers on the market and identifying the right one for your business can be difficult. As your strategic partner, the team at iSymplify will help you find and create a custom-tailored solution that fits perfectly with your business goals. With proper implementation, your employees will have the ability to connect anywhere with clients—and each other—on the devices of their choice.
iSymplify’s team has implemented over 50,000 cloud-based seats spanning 20 years. With deep experience across all of the Gartner rated UCaaS solutions, iSymplify provides key insight, planning and a proven methodology to successful UCaaS rollouts.
The Benefits
Unified communication for business comes with a number of benefits, including:
- Simple Deployment and Fixes: Since UCaaS is delivered over the cloud, organizations can give everyone on the team access to the same communication platforms at the same time at multiple locations. If anything goes wrong, patches and backups can quickly be implemented from anywhere.
- Scalability: This is a solution that can be scaled up or down as needed. You have the freedom to add or remove features at your leisure. This is perfect for growing businesses and businesses where performance fluctuates depending on the season.
- Mobility: Today’s workforce is more mobile than ever. From remote offices to virtual teams, UCaaS empowers your employees to collaborate and communicate from anywhere.
- Reduced Costs: The equipment and software needed for UCaaS is hosted by a third-party vendor outside of your company. Any upgrades or fixes are also managed by the vendor. This saves you the trouble of having to purchase hardware or hire a full IT team.
Schedule a Meeting With Us
We’re here to help you get the most out of your technology. Schedule a meeting with our advisors to learn how we can help you reach your goals.
